Website Accessibility Policy

Last Updated: December 1st, 2025

1. Purpose

The Town of Holland is committed to ensuring that its website, townofholland.com, is accessible to residents, visitors, and all members of the public, including individuals with disabilities. This policy outlines the Town’s commitment to providing accessible digital content and services in accordance with widely recognized accessibility standards.

2. Scope

This policy applies to:

  • All web content created, published, or maintained on townofholland.com
  • Digital documents (PDFs, forms, etc.) posted on the website
  • Online services or information used to conduct Town business
  • Third-party tools and plugins integrated into the website, including but not limited to the Town’s calendar and other WordPress-based tools

3. Accessibility Standard

The Town of Holland strives to meet Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, an internationally recognized standard for digital accessibility. While the Town continually improves the accessibility of its website, some content may not fully conform to these guidelines.

4. Accessibility Features

The Town website includes features designed to improve accessibility for all users, including:

  • Structured navigation and headings
  • Descriptive link text and alternative text for images
  • Use of the WP Accessibility plugin to support consistent and accessible design practices
  • Keyboard navigability where possible
  • High-contrast, readable layouts

5. Ongoing Efforts

The Town of Holland is committed to ongoing improvement. As part of this effort, the Town:

  • Regularly reviews content for accessibility issues
  • Updates or remediates pages as part of routine maintenance
  • Works to ensure new content is created with accessibility in mind

These efforts are ongoing and apply to new and existing website materials.

6. Third-Party Content

Some content, tools, or documents on townofholland.com may be provided by third-party vendors or embedded from external sources (e.g., maps, forms, calendars, documents). The Town of Holland does not control the accessibility of third-party content but encourages vendors to meet WCAG 2.1 AA standards.
If you experience difficulty with any third-party content, please contact us so we can assist or provide an alternative format if possible.

7. Requesting Assistance or Reporting Accessibility Issues

If you need help accessing information on our website, wish to request an alternative format, or want to report an accessibility concern, please contact:

Town of Holland Clerk–Treasurer
Email: clerk-treasurer@hollandwi.gov
Phone: 920-668-6625
Address:
Town Hall
W3005 County Road G
Cedar Grove, WI 53013

Office Hours:
Mondays 9:00am–12:00pm
Tuesdays 9:00am–12:00pm
Wednesdays 9:00am–12:00pm

The Town will make every effort to respond within 5–10 business days. While alternate formats cannot be guaranteed, the Town will do its best to provide reasonable accommodations.

8. Policy Review

This policy will be reviewed periodically and updated as necessary to reflect improvements in digital accessibility practices, changes in standards, or updates to the Town’s website.